Thread: My Xbox 360 was banned

My xbox 360 console was banned after i've done the Xbox 360 system update, please let me know what specificly i've done to get ban, for as far as i know i did not violate any of the TOS rules as well as the new TOS rewrite.

From: Tseuee

check out the links in this post: Help me lol

Ultimately you will have to contact xbox customer support, sorry

It just happened like that? Right after the update? That is so weird... maybe it was already going to be banned and it just happened to be the same day you got your update? Either way, your best bet would be to contact customer support.

Originally Posted by Edgar

It just happened like that? Right after the update? That is so weird... maybe it was already going to be banned and it just happened to be the same day you got your update? Either way, your best bet would be to contact customer support.

Yea, honestly it sounds like the xbox may have been modded (maybe). Everything will be fine then right after an update a system will get flagged and subsequently banned...

Let us know if/when you figure it out

I've called and done all the stuff, i'm going to be posting the email i got back so you all can see what they ype, it'll be copy and pase in next post, meow

Re: My Console was banned‏

16 - My console was banned (noreply@xbox.com)

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10/28/12

Re: My Console was banned
Replied to by XBLPET Yankee



Apologies, but the console ban will stand as issued.



This Xbox console was permanently banned for multiple egregious violations of the Terms of Use and/or Code of Conduct.



The conduct that caused this ban may include, but is not limited to:

• Harassment of staff or other players

• Repeated enforcement actions

• Impersonation of Xbox LIVE Staff or LIVE Partners

• Cheating, or solicitation to cheat



To help avoid future account suspensions or console bans, please review the Xbox LIVE Code of Conduct and the Terms of Use here:

Xbox LIVE Code of Conduct - Xbox.com

Xbox LIVE Terms of Use - Xbox.com

Console Suspensions - Xbox.com


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Originally Posted by tseuee

I've called and done all the stuff, i'm going to be posting the email i got back so you all can see what they ype, it'll be copy and pase in next post, meow

Yea I saw the email you posted. That's the pits, so they wont work with you at all?



Any clue what exactly got you banned?

I would say just keep bugging them until they tell you exactly what you did. And I don't mean jsut telling you the code you broke, but giving you proof of it. Remind you of exactly what you said/did or whatnot.

Originally Posted by tseuee

Apologies, but the console ban will stand as issued.

In other words: you're screwed.

Originally Posted by Edgar

I would say just keep bugging them until they tell you exactly what you did. And I don't mean jsut telling you the code you broke, but giving you proof of it. Remind you of exactly what you said/did or whatnot.

They do not need to provide proof. They have the right to ban anyone who doesn't follow the ToU or Code of Conduct. Plus, he's already posted saying exactly what they told him. He's done one of the following.

The conduct that caused this ban may include, but is not limited to:

• Harassment of staff or other players
• Repeated enforcement actions
• Impersonation of Xbox LIVE Staff or LIVE Partners
• Cheating, or solicitation to cheat